SPECIFICATIONS

Direct from our Studio to your Door At Valetia, we operate a lean, curated supply chain to ensure you receive high-end boutique styles without the traditional luxury markup.

• Processing: Please allow 2–3 business days for our team to prepare and quality-check your order for dispatch.
• Delivery Window: Once dispatched, orders typically arrive within 8–14 business days.
• Full Tracking: Every order includes end-to-end tracking. You will receive your unique tracking number via email as soon as your parcel is on its way.
• Customer Support: Have a question about your delivery? Our Adelaide-based team is available via email to provide real-time updates.

Returns: We offer a 14-day return window from the date of delivery. If the fit or feel isn't exactly what you expected, simply contact us to initiate a return.